Wear and tear is damage that naturally and inevitably occurs as a result of wear or ageing.
Our CK team will always try to compensate our customers when a product does not meet quality standards. The only time we can not accept a faulty return is when a fault falls under 'wear and tear' or 'misuse of a product'
Our team will take into the consideration the following when assessing a faulty claim:
- Time-frame which has passed
- Has the product been misused?
- Current quality condition of the product
- Type of fault